Privacy Policy

AmpTrade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our field service management platform.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, job title, and other contact details you provide when joining our waitlist, creating an account, or contacting us.
• Usage Data: Information about how you interact with our website and platform, including pages visited, features used, IP address, browser type, device information, and access times.
• Business Data: Service records, customer information, scheduling data, and other operational data you input into the platform.
• Communications: Records of your correspondence with us, including support requests and feedback.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our platform and services
• Process your waitlist registration and communicate about early access
• Send you technical notices, updates, security alerts, and administrative messages
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience and develop new features
• Train and improve our AI models to deliver better service recommendations
• Comply with legal obligations and enforce our terms of service

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our platform, conducting our business, or servicing you, subject to confidentiality obligations.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With Your Consent: When you have given us explicit permission to share your information.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Request portability of your data
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at [email protected].

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may affect certain functionality of our website.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Website: amptrade.com